Question 1

What is DIVA 360° and how does it help aesthetic and wellness clinics?

Accepted Answer

DIVA 360° is an AI voice agent built for aesthetic and wellness clinics, including med spas, dermatology, plastic surgery, and wellness practices. It answers every call, text, and booking request, 24/7, so your team spends less time on the phone and more time with patients.

Question 2

Does DIVA replace my front desk or EHR system?

Accepted Answer

No. DIVA works alongside your existing team and systems. Your staff keeps working the way they do today, DIVA handles the phone and books directly into your existing schedule.

Question 3

Is DIVA a generic AI receptionist, or is it built for my clinic specifically?

Accepted Answer

Every DIVA agent is configured for your clinic, your treatments, your workflows, your escalation rules. It knows the difference between a routine follow-up and a new consult, and routes each one accordingly, not a one-size-fits-all script.

Question 4

What happens when a call needs a real person?

Accepted Answer

DIVA hands off to your team quickly, in live practices, in under 10 seconds, with the reason for the call and the caller's details already captured, so nothing has to be repeated.

Question 5

Does DIVA 360° integrate with EHR and CRM systems?

Accepted Answer

Yes. DIVA integrates with leading EHRs like Epic, Athena, ModMed, and Cerbo, as well as CRMs like HubSpot and GoHighLevel, and phone systems like RingCentral and OpenPhone. Your existing workflow stays intact.

Question 6

What ROI can clinics expect from DIVA 360°?

Accepted Answer

Most clinics see measurable ROI within 60 to 90 days. By automating routine calls and follow-ups, clinics save staff hours every month while booking more patients from the leads they already have.

Question 7

How quickly can a clinic go live with DIVA 360°?

Accepted Answer

Most clinics go live within a few weeks. We map your visit types, providers, and common call reasons, configure DIVA to your workflow, then run a supervised period where real calls are monitored and tuned before full handoff.

Question 8

Can DIVA 360° work across multiple clinic locations?

Accepted Answer

Yes. Whether you have one location or 100, DIVA 360° keeps patient communication consistent across every site. Each location gets the same quality of response, follow-up, and booking accuracy.

Question 9

What languages does DIVA 360° support?

Accepted Answer

DIVA 360° supports English, Spanish, French, Hindi, Arabic, and more. This helps clinics serve diverse patient communities without language being a barrier.

Your Patients Stop Waiting. Your Staff Stops Burning Out.

DIVA answers every call and text for aesthetic and wellness clinics, built around how your clinic actually runs, not a generic script.

See how patient calls get booked (Play the Video)

Straight From the Clinics We Work With

Dr. Imran Amir, Founder & President, PA

The Problem

Patient access is won or lost on the very first call.

For aesthetic & wellness clinics, that one call is the difference between a booked patient and a lost one.

1

They call. No one answers.

A patient comparing clinics books with whoever picks up first. After hours, the call goes nowhere, and rarely comes back.

2

Your team is buried.

Across every location, repetitive calls and message backlogs eat the hours that belong with the patient in the room.

3

The missed rebook.

The follow-up treatment they meant to schedule, never rebooked. Multiply that across every week, every location.

Go ahead, give DIVA a call.

Meet DIVA 360°, Built for Aesthetic and Wellness Clinics.

Spend less time on the phone. Spend more time with your patients.

Somebody's Always Picking Up

Every call, text, and booking request, answered 24/7. No hold music, no lost patients.

Built by Design, Not by Default

A decade designing patient experiences. Every DIVA agent is built for your clinic, not off a shelf

Nobody Falls Through the Cracks

From the first call to the follow-up they'd forget, DIVA stays with every patient, so nothing slips through.

Not Just Clinics. Patients Love DIVA Too.

Patients expect to be cared for, not processed. That's what DIVA delivers, day or night.

Let's explore DIVA 360°. No commitment, just a fit check.

Works with the tools you already use

DIVA 360° connects with your CRM, EHR, and phone system to automate calls, scheduling, and follow-ups. Up and running without changing a thing.

Real Results

What Changes Once DIVA Picks Up

2,100+

appointments processed in EHR so far

+20%

more appointments captured daily

100%

of calls handled, human-in-the-loop under 10s

Zero

hold music, patients heard instantly

Integrations

DIVA 360° Works Across Aesthetic and Wellness Clinics

Secure. Compliant. Built for Healthcare.

Frequently asked questions

What is DIVA 360° and how does it help aesthetic and wellness clinics?

Does DIVA replace my front desk or EHR system?

Is DIVA a generic AI receptionist, or is it built for my clinic specifically?

What happens when a call needs a real person?

Does DIVA 360° integrate with EHR and CRM systems?

What ROI can clinics expect from DIVA 360°?

How quickly can a clinic go live with DIVA 360°?

Can DIVA 360° work across multiple clinic locations?

What languages does DIVA 360° support?

Still Curious?

Ready When You Are.

Find a time. We'll show you DIVA in action.

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Your Patients Stop Waiting.
Your Staff Stops Burning Out.