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leveraging AI to Reshape Consumer Experiences in Healthcare
It feels like everywhere you look these days, AI is popping up, and healthcare is no different. People are starting to use it for all...
Jul 26, 20254 min read


Fixing What’s Broken: Rebecca Baker on AI, Value-Based Care & Patient Experience in Healthcare
Healthcare today, especially in the US, is often fragmented and transactional. Instead of focusing on patient outcomes, the system has...
Jul 25, 20254 min read


How Voice AI Adapts Interaction Style Based on Patient Age and Preferences
Voice AI is changing how we interact with technology, especially in healthcare. It's not a one-size-fits-all situation, though. How Voice...
Jul 24, 20255 min read


MIT Technology Review: Voice AI, Sensors, and EHRs Revolutionize Dermatology and Dental Patient Care
MIT Technology Review is looking at some new ways clinics are using technology to help patients. It seems like voice AI and sensors are...
Jul 24, 20254 min read


Automating Post-Op Checklists: Voice AI Guides Patients Through Recovery Tasks
Getting through recovery after surgery can be tough. It's not just about resting; there are often specific tasks and check-ins to keep...
Jul 23, 20256 min read


Automating Consent Capture: How Voice AI Ensures Every Patient Signs Off Without Manual Forms
Remember filling out those endless paper forms at the doctor's office? It felt like a necessary evil, right? Well, things are changing....
Jul 23, 20255 min read


Voice AI–Enabled Onboarding Calls That Make New Patients Feel Like VIPs
Making a good first impression is super important, especially in healthcare. When new patients call a clinic, how they're treated can...
Jul 23, 20254 min read


The Rise of Hyper-Personalized Voice AI Scripts in Cosmetic Consultations
Alright, so imagine walking into a cosmetic consultation, and instead of just a standard chat, you get advice that feels like it was...
Jul 21, 20255 min read


Real-Time Emotion Detection in Voice AI: Calming Anxious Plastic Surgery Patients
Going in for plastic surgery can be a big deal for folks, and it's totally normal to feel a little nervous or even really anxious. It’s...
Jul 21, 20254 min read


Multilingual Voice AI in Spa & Wellness: Serving Diverse Clientele
In today's spa and wellness world, people come from all over, speaking different languages. It can be tough to make everyone feel welcome...
Jul 19, 20255 min read


Leveraging Voice AI to Seed Social-Proof: Automating Review Requests for Medspas
In this post on Leveraging Voice AI to Seed Social-Proof: Automating Review Requests for Medspas, I walk through how med spas can use...
Jul 17, 20256 min read


How Voice AI Uses Contextual Prompts to Handle Complex Cosmetic Inquiries
This weekend I played around with a beauty helper powered by voice AI, and I was surprised at how it picked up details from my rambling....
Jul 17, 20255 min read


How Voice AI Can Orchestrate VIP Pre-Booking Experiences for Elite Clients
I’ve been messing with voice bots lately, and I’m starting to see how they could change the pre-booking game for top clients. This post...
Jul 17, 20255 min read


Using Voice AI to Drive Pre-Package Sales for Massage Therapy Memberships
Using Voice AI to Drive Pre-Package Sales for Massage Therapy Memberships might sound fancy, but it’s actually pretty straightforward....
Jul 17, 20255 min read


Why “Voice Personality” Matters: Tuning Tone for High-End Plastic Surgery Practices
At high-end plastic surgery practices, the way you speak with clients sets the tone for the entire experience. Why “Voice Personality”...
Jul 17, 20255 min read


Anatomy of a Voice AI–Driven “New Patient” Call Flow for Dental Clinics
If you work in a dental office, you know how messy phone calls can get. Anatomy of a Voice AI–Driven “New Patient” Call Flow for Dental...
Jul 17, 20255 min read


Automating Multi-Step Botox + Filler Scheduling via Voice AI
I’ve watched front desk teams get swamped trying to book steps for Botox and filler treatments. Automating Multi-Step Botox + Filler...
Jul 17, 20256 min read


How Voice AI Crafts Personalized “Welcome Back” Messages for Returning Clients
Ever wonder how some businesses just seem to know what you need, even before you ask? It's pretty cool, right? Well, a lot of that magic...
Jul 16, 20255 min read


“Just a Quick Question” Voice AI Check-Ins That Reduce Post-Op Anxiety
Going through surgery can be a stressful time, and the worry doesn't always stop once you leave the hospital. Patients often feel anxious...
Jul 16, 20255 min read


AI Receptionists Revolutionize Medical Clinics: Slashing Workloads and Enhancing Patient Care
AI-powered voice assistants are transforming medical clinics by significantly reducing administrative burdens and enhancing patient care....
Jul 10, 20252 min read
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