Have you ever wondered how businesses handle all those customer calls without keeping you on hold forever? Well, a big part of that today...

Getting quick answers to questions is a big deal these days. Folks expect to find what they need right away, especially when they're...

So, you know how medspas are always looking for the next big thing to make clients happy and keep things running smoothly? Well, get...

Plastic surgery clinics are always looking for ways to get better at what they do. This means making patients happy and making daily...

Dealing with upset customers is a big part of customer service. It can be tough, and one bad interaction might undo all the good stuff a...

Voice AI is changing the game in healthcare, especially for patients with different backgrounds. We're not just talking about simple...

Dr. Shahid Munshi, a seasoned clinician and care leader in Manchester, UK, recently shared his insights on how integrated systems and...

Dignity Health, a major healthcare provider, has really changed things up for rural clinics. They’ve brought in Voice AI, and it's a big...

AI's real job in healthcare? Helping people feel seen, heard, and cared for. This event featured Deven Patel, Founder of GIOSTAR, a...

Getting new patients into a dermatology practice can sometimes take a while. It's a common problem, and it can make things tough for both...

This article explores the insights shared by Charles Duhigg at TEDxManchester, focusing on his research into effective communication....

Working at the front desk in a dermatology office can be pretty tough sometimes. There's a lot to do, from answering tons of calls to...

So, you know how important it is for folks to get good care even after they leave the doctor's office, right? Like, those follow-up calls...

The world of medspas is changing super fast. We're talking about new tech, different client wishes, and a bigger focus on looking good...

So, you've got a cosmetic clinic, right? And you're probably thinking about how to keep those clients coming back. It's not just about...

So, everyone's talking about AI these days, right? It's everywhere, even in places you might not expect. Well, get ready, because AI is...

Ever wonder how some doctors just seem to have it all figured out? Like, how do they get almost everyone to show up for their...

Getting into a clinic can sometimes feel like a huge task. Long waits, confusing schedules, and just trying to get someone on the phone...

Imagine a world where your healthcare feels like it was made just for you. No more one-size-fits-all treatments or feeling like a number....

In a recent discussion, healthcare executive Randy Jobe shared insights from his 30-plus years in physician practice performance and...