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Security at Dezy It

We’ve designed the 360° AI Stack with security at its core — incorporating enterprise-grade encryption, robust access controls, and full compliance with HIPAA and GDPR standards.

End-to-End Encryption & Data Privacy

  • All data is encrypted in transit (TLS 1.3) and at rest (AES-256).​ We store data securely using Microsoft Azure, following HIPAA, GDPR, and SOC 2 regulations.

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  • Sensitive health information stays in your EHR system. We never store what we don’t need.

Secure patient data view protected by Dezy It's AI with end-to-end encryption and HIPAA-compliant infrastructure
Access control illustration showing role-based permissions and real-time monitoring in Dezy It’s AI system with support for M

Access Control & Monitoring

  • Role-Based Access Control (RBAC) to ensure the right people access the right data. Multi-Factor Authentication (MFA) is mandatory for all system users.

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  • Every login, API call, and config change is logged and monitored in real-time using Azure Sentinel.

Real-time alerts. Rapid response. Zero disruption.

Rapid Incident Response & Resilience

Failover & Redundancy

Geo-redundant hosting on Azure Architecture with instant failovers to keep your system running.

Structured Response Plans

If something goes wrong, our team follows a clear response plan with 72-hour breach alerts

Penetration Testing & Recovery

Regular security tests and automatic backups keep your data safe and recoverable.

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HIPAA Compliant AI voice agents to reduce admin cost and improve patient outcomes
GDPR Compliant AI voice agents to reduce admin cost and improve patient outcomes

Built with security in mind. HIPAA and GDPR compliant

  • What does the 360° AI stack do?
    It helps automate patient interactions, streamline daily tasks, and improve engagement with an AI-powered voice and chat assistant—so your team can focus on what really matters.
  • Can the AI Stack be customized to match our clinic's specialty service and messaging?
    Yes! We will tailor it to match your clinic’s tone, processes, and compliance requirements, so it feels like a natural extension of your team.
  • Is the voice assistant available 24/7?
    Yes! It’s always on, ready to answer patient inquiries, schedule appointments, and provide support—anytime, day or night.
  • How do I set up my clinic with your platform?
    It’s simple! Just sign up, integrate with your existing systems, and customize it to match your workflow. Our team will be there to guide you every step of the way.
  • Can it integrate with existing EHR or CRM systems?
    Absolutely! Our AI seamlessly connects with most EHR and CRM systems, making sure everything runs smoothly without disrupting your workflow.
  • How do you handle patient data? / How is the patient data secure?
    Security is a top priority. We follow strict HIPAA, GDPR and other required compliance protocols, including encryption and controlled access, to keep patient data safe.
  • Can the AI assistant provide analytics on patient interactions? / How does the dashboard help track performance?
    Yes! The dashboard gives you real-time insights into patient interactions, appointment trends, and engagement levels—helping you make data-driven decisions.
  • How is the pricing structured? / How much does the 360° AI stack cost? Is there any set-up fee?
    We have a one-time setup fee, followed by a monthly credit-based system that adapts to your clinic's usage. Need more? You can top up credits anytime for added flexibility!
  • Can the AI assistant handle complex medical inquiries?
    No, the AI assistant is not a medical professional and cannot provide medical advice. It can, however, handle inquiries and share information based on the knowledge base it is trained on.
  • Can I try a demo before subscribing?
    Of course! We’d love to show you how it works. Book a free demo and see the AI assistant in action. You can book a demo from below

Got more questions?

Your trusted partner for practice growth

From individual practices to large clinics, we're with you every step of the way, from implementation to ongoing support.

Helping plastic surgery practices grow with AI-driven efficiency and expert support
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