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The Importance of Voice AI in Business Strategy
Key Takeaways In HBR’s latest strategy column, experts analyze data showing clinics that implemented Voice AI saw an average 18% lift in...
Jul 26, 20256 min read


Voice AI Is Freeing Up Nursing Staff's time in High-Volume Clinics
Clinician burnout is a serious issue in healthcare today. Too much paperwork and not enough time with patients really wear down medical...
Jul 26, 20254 min read


Harvard Business Review: Voice AI Drives Specialty Clinics' Growth and Efficiency
It turns out that using AI for voice interactions in specialty clinics isn't just a futuristic idea anymore. A recent look at how these...
Jul 26, 20254 min read


Becker's Hospital Review: 5 Voice AI Trends Reshaping Virtual Consults and Workflows
Becker’s Hospital Review’s latest roundup highlights five emerging Voice AI trends that are set to redefine virtual consults and...
Jul 24, 202514 min read


Voice AI Reduces Clinician Burnout by Automating Routine Calls
Clinician burnout is a serious issue in the U.S., with many healthcare workers feeling overwhelmed by administrative tasks and long...
Jul 24, 20254 min read


Voice AI Cuts Admin Workloads & Offers Companionship
It seems like everywhere you look these days, there's talk about AI. We're hearing about how it can do all sorts of things, from writing...
Jul 24, 20254 min read


How Voice AI Automates Inter-Departmental Handoffs to Reduce Patient Wait Times
Waiting rooms can be a drag, right? Whether you're a patient or a provider, delays really mess things up. It turns out, a lot of these...
Jul 23, 20254 min read


Voice AI–Powered Dynamic Staff Scheduling Based on Real-Time Call Volume
Managing staff in a call center can be tricky. You want enough people to handle calls, but not so many that you're paying people to sit...
Jul 23, 20255 min read


How Voice AI Orchestrates Multi-Channel Intake (Call, SMS, Email) into a Single Workflow
These days, keeping up with customer requests across phone calls, texts, and emails can feel like juggling chainsaws. It's a lot. But...
Jul 23, 20256 min read


How Voice AI–Powered Referral Campaigns Can Generate 3× More Leads for Medspas
So, you're running a medspa, and getting new clients is always on your mind, right? It can be tough to stand out. But what if there was a...
Jul 22, 20255 min read


Voice AI Analytics Dashboards: Turning Call Data into Actionable Clinic Insights
Imagine a doctor finishing a long day, tired but still facing hours of typing up patient notes. It's a common problem, and it adds to...
Jul 22, 20255 min read


Anatomy of a Voice AI Intake Flow: From “Hello” to EHR Entry
Ever wonder how talking to a computer can turn into a whole medical record? It's pretty cool, actually. We're going to break down how...
Jul 22, 20255 min read


Voice AI–Enabled Patient Reactivation: Turning Dormant Inquiries into Booked Consults
Have you ever thought about all those patient inquiries that just… vanish? Like, someone calls or emails, shows some interest, and then...
Jul 22, 20255 min read


Empowering Surgeon-Led Growth: Voice AI for Hands-Free Post-Op Follow-Ups
This article talks about how using voice AI in post-op care is making strides. It turns out, new voice AI tools, like DIVA (Dezy It Voice...
Jul 22, 20255 min read


Building “Voice Personas” that Match Your Clinic’s Brand Voice
So, you're thinking about how your clinic sounds, right? It's not just about what you say, but how your voice comes across. We're talking...
Jul 21, 20255 min read


Voice AI–Driven Referral Nurturing: Turning One Visit into Many
Getting new patients is great, but what about keeping them coming back and getting them to tell their friends? That's where Voice...
Jul 19, 20255 min read


Seasonal Flash Sale Calls: Using Voice AI to Fill Holiday-Themed Slots
The holiday season is a big deal for businesses, and getting customers interested in your deals can be tough. But what if you could talk...
Jul 19, 20255 min read


Trend: Smart Voice AI Scripts That Upsell Add-Ons at the Perfect Moment
Have you ever been talking to a customer service bot, and it just *gets* you? Like, it knows exactly what you need, even before you ask?...
Jul 18, 20255 min read


Why Aesthetic Chains Are Standardizing on Voice AI to Ensure Brand-Wide Consistency
Have you ever walked into a chain store and felt like something was just… off? Maybe the staff sounded different, or the information you...
Jul 18, 20256 min read


Building a Voice AI “Escalation Path” to Seamlessly Handoff to Humans
So, you've got this cool voice AI, right? It handles a bunch of stuff, but sometimes, things get tricky. Maybe the customer is super...
Jul 18, 20256 min read
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