So, you know how sometimes you're talking to someone, and they just get it? Like, they listen, and there are these little pauses that...

So, everyone's talking about AI these days, right? It's everywhere. But what about when AI needs to be, well, a little more human?...

Have you ever been talking to a customer service bot, and it just *gets* you? Like, it knows exactly what you need, even before you ask?...

Have you ever walked into a chain store and felt like something was just… off? Maybe the staff sounded different, or the information you...

So, you've got this cool voice AI, right? It handles a bunch of stuff, but sometimes, things get tricky. Maybe the customer is super...

Ever wonder how some businesses just seem to grow without adding a ton of new people to their payroll? Well, a big part of that today is...

So, you know how AI used to feel like something out of a sci-fi movie, or maybe just those annoying chatbots that never really helped?...

Ever wonder how those voice assistants in hospitals or clinics actually work? Like, how do they know what you like or what you need for...

In this post on Leveraging Voice AI to Seed Social-Proof: Automating Review Requests for Medspas, I walk through how med spas can use...

This weekend I played around with a beauty helper powered by voice AI, and I was surprised at how it picked up details from my rambling....