Question 1

How does DIVA 360° impact lead conversion?

Accepted Answer

Our AI follows up with leads up to 10 times, confirms intent, and nurtures conversations; resulting in up to 90% confirmed bookings directly over calls.

Question 2

Can DIVA 360° handle real patient calls without human support?

Accepted Answer

Yes. DIVA 360° manages more than 80% of inbound and 90% outbound patient interactions, from appointment confirmations to pre-consult inquiries; entirely without human intervention.

Question 3

Can it integrate with existing EHR or CRM systems?

Accepted Answer

Yes. DIVA 360° integrates seamlessly with leading EHRs like Epic, Athena, Tebra, and Nextech among othersas well as CRMs and telephony systems, to keep your workflows unified and consistent across locations.

Question 4

What is DIVA 360° and how does it help aesthetic clinic chains?

Accepted Answer

DIVA 360° is an enterprise-grade AI stack built for aesthetic clinics; med spas, dermatology, plastic surgery, wellness and dental clinic chains. It automates patient calls, consultations, follow-ups, and reminders, helping your team focus on what matters most: delivering exceptional care.

Question 5

What ROI can our clinic chain expect from DIVA 360°?

Accepted Answer

Most partners see measurable ROI within the first 60–90 days. By automating 80%of front-desk tasks and improving lead conversion, clinics typically save hundreds of staff hours per month while driving consistent patient growth.

Question 6

How does DIVA 360° improve staff productivity?

Accepted Answer

By automating over 80% of routine patient calls and admin workflows, DIVA 360° dramatically reduces staff workload, allowing teams to handle 5times more patients, deliver faster responses, and focus on high-value care interactions.

Question 7

Is DIVA 360° secure and HIPAA compliant?

Accepted Answer

Absolutely. DIVA 360° adheres to HIPAA, GDPR, and ISO 27001 standards. Every conversation and data point is encrypted end-to-end for enterprise-grade privacy and compliance.

Question 8

What makes DIVA 360° different from other AI assistants?

Accepted Answer

DIVA 360° is designed specifically for specialty clinic chains; blending human-like empathy with enterprise automation. It listens, understands, and responds contextually, ensuring every patient feels heard and cared for.

Question 9

How soon can we go live?

Accepted Answer

Most enterprises go live within a few weeks. Our onboarding team configures the AI for your clinic’s tone, services, and scheduling systems soyou’re up and running fast, with minimal disruption.

Question 10

Can DIVA 360° scale across multiple locations and brands?

Accepted Answer

Yes. DIVA 360° was built for enterprise scalability. Whether you operate five clinics or five hundred, the platform centralizes operations, standardizes patient communication, and delivers unified performance insights across every site.

Question 11

Does DIVA 360° support multiple languages or regions?

Accepted Answer

Absolutely. DIVA 360° communicates fluently in English, Spanish, French, Hindi, Arabic among others with support for more languages underway; enabling clinics to serve diverse patient bases across the world.

Question 12

What kind of analytics or insights does DIVA 360° provide?

Accepted Answer

DIVA 360° offers a real-time dashboard with call summaries, lead funnels, follow-up outcomes, and satisfaction metrics; helping leadership teams identify growth opportunities and optimize patient engagement strategies.

Athena Stops at the Portal, DIVA Picks Up the Call.

Dezy It’s Voice AI (DIVA) listens, understands and cares, staying connected with your patients through every step, seamlessly integrated with Athena

All-in-one Voice AI to go live smoothly with Athena

Call Jessica at

The 360° AI stack that helps you get to

Frequently asked questions