Best AI assistant for patient experience

In today's healthcare landscape, AI assistants are making a significant impact on patient experience. These tools not only help patients find information quickly but also streamline communication between healthcare providers and patients. With so many options available, it can be tough to know which AI assistant is best for enhancing patient experience. Here’s a look at ten of the top AI assistants that are transforming how patients interact with healthcare services.

Key Takeaways

• AI assistants are improving patient experiences by providing quick and accurate information.

• These tools help reduce the burden on healthcare systems by guiding patients to appropriate care.

• Many AI assistants offer features like symptom checking and personalized health advice.

• They play a crucial role in enhancing communication between patients and healthcare providers.

• AI technology is becoming essential in making healthcare more accessible and efficient.

1. Ada Health

Ada Health is a well-known AI-driven health assistant, boasting over 13 million users and 30 million assessments. It's designed to provide symptom checking and personalized health advice by asking users a series of questions and offering possible diagnoses. Ada is continuously updated with the latest medical data, which helps ensure accuracy and reliability.

Ada Health empowers individuals by providing immediate, reliable information that bridges the gap between self-diagnosis and professional consultation. This can lead to early detection of serious conditions, reduce unnecessary doctor visits, and alleviate anxiety for users seeking quick answers to health concerns. It's about giving patients the right information at the right time, so they feel more in control of their health journey. This is transforming healthcare in 2025.

Ada Health's primary focus is on providing healthcare insights directly to individuals, doctors, and hospitals. They can use it to help their patients understand healthcare options and request the appropriate care. It's a tool that bridges the gap between patients and providers, ensuring everyone is on the same page.

Here's what Ada Health brings to the table:

• Symptom assessment and triage

• Personalized health insights

• Guidance to appropriate care services

Ada Health can also send personalized reminders for medication, follow-up appointments, or even tips to maintain a healthy lifestyle. Patients who stay engaged are more likely to follow through on their treatment plans, leading to better health outcomes. Even in mental health, AI chatbots offer an outlet for people who may not feel ready to talk to a therapist but need someone to guide them through their emotions. While they’re not a replacement for professional care, they’re an effective first step for many. It can also direct users to relevant care services.

2. Healthily

Healthily, previously known as Your.MD, aims to be a helpful first stop for people seeking medical info. It gives personalized health information, checks symptoms, and offers medical guidance. Think of it as a digital triage tool, helping people figure out what might be wrong and what to do next.

Healthily can save users time and provide clarity, especially when it's not an emergency. It can also help reduce the load on healthcare systems by guiding patients to the right level of care. This can prevent overcrowding in clinics and hospitals. It's like having a knowledgeable friend who can point you in the right direction when you're not feeling well. It's designed to be the first point of contact for individuals seeking medical advice, directing them to the appropriate healthcare resources.

Healthily is particularly great for people who need a quick, easy way to figure out what might be wrong and what steps they should take next. By acting as a digital triage tool, Your.MD saves users time and provides clarity, especially in non-urgent situations.

Here's how Healthily helps:

• Provides quick symptom assessment.

• Offers personalized health advice.

• Guides users to appropriate care levels.

3. eMed

eMed, previously known as Babylon Health, is a platform that brings together AI and virtual consultations. It aims to provide comprehensive healthcare support. I think it's based in the U.K. and has a pretty high valuation.

With eMed, you can use a chatbot to check your symptoms, get a health assessment, and even book a virtual doctor’s appointment. It's available in several countries, which is great for accessibility. eMed wants to make healthcare more accessible to everyone.

I think eMed really helps make healthcare more accessible by providing affordable, on-demand medical support. This is especially helpful in areas that are underserved or remote. It helps make sure people can get timely and effective care, no matter where they are. It's like having a digital triage tool right at your fingertips.

4. DIVA

DIVA is making waves with its approach to patient care. It's designed to help patients feel more in control of their health journey. The goal? To make healthcare interactions smoother and more supportive.

DIVA focuses on:

• Personalized support.

• Easy access to information.

• Streamlined communication.

DIVA aims to build trust between patients and healthcare providers. By offering tools that make it easier to understand and manage their health, patients are more likely to engage actively in their care.

With DIVA, healthcare executives can see improvements in patient satisfaction and engagement. Clinicians benefit from having patients who are better informed and prepared for appointments. It's about creating a healthcare experience that works better for everyone. AI voice platforms improve patient experience and streamline processes.

5. Dax Copilot

Nuance's Dragon Ambient eXperience Copilot, or Dax Copilot, is designed to boost clinician efficiency using GenAI. It focuses on automating the documentation of patient visits through voice conversation capture. This integrates smoothly with platforms like Epic, allowing providers to easily generate and file clinical documentation in one step. Dax Copilot uses a Microsoft Azure OpenAI Service model, enhanced to protect data privacy and tailor performance for healthcare needs.

• Automated transcription during live sessions.

• AI-driven pre-charting to reduce cognitive load.

• Automated patient follow-up tasks for personalized care.

Dax Copilot significantly enhances clinician well-being by reducing the need for multitasking during patient visits and minimizing after-hours documentation work. This allows clinicians to focus more on patient interaction and less on administrative tasks, ultimately improving the quality of care.

It's about making things easier for doctors and better for patients. Efficiency is key, and Dax Copilot seems to understand that.

6. Doximity GPT

Doximity GPT is like having a souped-up ChatGPT, but with extra safety measures for healthcare privacy. It's designed to help with two main things: creating clinical notes and talking to patients. For doctors and nurses who want something easy to use like ChatGPT but need to be sure they're following healthcare privacy rules, Doximity GPT is becoming a popular choice.

Think of it as ChatGPT with training wheels for healthcare. It's not perfect, but it's a step in the right direction for using AI responsibly in medicine.

Basically, it's a way to use the power of AI without accidentally breaking HIPAA rules.

Here's a quick rundown of what it offers:

• Helps draft clinical documentation.

• Assists with patient communication.

• Adds extra layers of protection for sensitive health information.

7. Claude

Okay, so Claude. It's another one of those AI assistants making waves, and people are starting to notice it in healthcare. Think of it like ChatGPT, but with its own personality. Some say it's got more empathy, which, let's be honest, is a big deal when you're dealing with patients.

What's cool is that clinicians are using it to summarize patient chats and even draft stuff for patients. It's like having a super-efficient assistant that never gets tired. The main advantage is how it can streamline communication.

Claude is being used in its "raw" form or through tools like Hathr AI, which adds extra data privacy and compliance features for healthcare. This is a big win for those worried about keeping patient info safe.

It's not perfect, but it's showing promise. It's all about finding the right tool for the job, and Claude is definitely one to watch. It can help with patient interactions and more.

8. Merative

Okay, so Merative is in the mix. I've been looking into them, and here's the deal. They're aiming to make things smoother for both patients and healthcare folks. It's all about using data and AI to get better results.

Merative wants to help doctors make smarter choices, and patients feel more supported. It's like they're trying to bridge the gap between tech and human care.

Merative is focused on a few key areas:

• Improving decision-making: Giving doctors the info they need, when they need it.

• Making healthcare more personal: Tailoring care to each patient's unique situation.

• Cutting down on waste: Finding ways to use resources more efficiently.

I think the goal is to build trust by showing that AI can actually make things better, not just more complicated. They want to show clinicians and healthcare executives that their solutions lead to real, measurable improvements. It's about proving that AI can be a reliable partner in healthcare. Conversational AI bots offer personalized support and improve patient engagement.

9. Oracle Health Clinical AI Agent

Oracle Health Clinical AI Agent is designed to give doctors more time with their patients. It's all about reducing the administrative burden that pulls them away from what matters most: patient care. This tool uses AI to help with tasks like documentation, so doctors can focus on listening and connecting with patients.

This agent listens during patient visits, understands what's happening, and then creates a draft note in the EHR. Doctors can quickly review and approve it, saving time and effort.

Here's what it aims to do:

• Restore the doctor-patient relationship.

• Emphasize patients, not paperwork.

• Reduce physician burnout.

The goal is to make healthcare more personal and less about data entry. It's a mobile solution that combines clinical automation, note generation, and dictation into one place. This helps doctors with workflow challenges and makes operations more efficient. It's about giving physicians time back for their patients and themselves.

10. IBM Watson and more

IBM Watson, now known as Merative, has been a significant player in the AI healthcare space. While it might not be the only AI chatbot for healthcare, it's important to remember that not all AI products are created equal. Some might overstate their capabilities. It's essential to ensure that these technologies truly deliver on their promises, especially when dealing with patient care.

Merative focuses on analyzing large amounts of clinical and patient data to assist with diagnoses, treatment planning, and patient monitoring. It uses traditional AI methods, like descriptive and predictive analytics, which remain critical even with the rise of GenAI.

Other solutions are also making waves:

• Physical robots like Moxi are helping nursing staff by delivering supplies and fetching lab samples.

• Tools like Nuance's Dax Copilot are automating clinical documentation, saving clinicians time.

• Platforms like Doximity GPT are offering ChatGPT-like capabilities with added healthcare privacy protections.

It's important to remember that AI in healthcare is not just about flashy new technologies. It's about finding reliable solutions that improve patient outcomes and support healthcare professionals.

Ultimately, the goal is to build trust with clinicians and healthcare executives by demonstrating real, tangible benefits. For example, a chatbot that accurately and quickly answers insurance questions can greatly improve a healthcare provider's reputation.

In the world of healthcare, tools like IBM Watson are changing how we work. They help doctors and hospitals make better decisions faster. If you want to see how technology can improve patient care and make tasks easier, visit our website. We offer a free demo to show you how our AI can help your healthcare practice!

Final Thoughts on AI Assistants in Healthcare

In conclusion, the rise of AI assistants in healthcare is changing how patients interact with their providers. Tools like DIVA and Dax Copilot are making it easier for patients to get the information they need, while also helping doctors save time. These technologies are not just about efficiency; they aim to improve the overall patient experience. As we move forward, it’s important to choose AI solutions that prioritize patient needs and privacy. The right AI assistant can make a real difference, helping patients feel more supported and informed about their health.

Frequently Asked Questions

What is Ada Health?

Ada Health is an AI health assistant that helps users check their symptoms and gives health advice based on a series of questions. It has over 13 million users and is always updated with the latest medical information.

How does Healthily work?

Healthily, also known as Your.MD, is an AI tool that provides personalized health information and helps users understand their symptoms. It guides users to the right healthcare resources.

What services does eMed offer?

eMed, formerly Babylon Health, is a health platform that uses AI to provide virtual consultations and health assessments, aiming to make healthcare more accessible.

What is DIVA?

DIVA stands for Dezy It Voice AI. It's a tool used in hospitals and clinics to improve patient experiences by providing voice-activated assistance.

What is Dax Copilot?

Dax Copilot is an AI tool from Nuance that records doctor-patient conversations and automatically creates notes. It helps doctors save time during patient visits.

How does Doximity GPT ensure privacy?

Doximity GPT is designed to help healthcare providers create documents and communicate with patients while ensuring compliance with privacy laws like HIPAA.