DIVA 360 EHR Integrations: The EHRs Dezy It Works With
- 17 minutes ago
- 4 min read
Every clinic owner evaluating an AI voice agent asks the same question within the first two minutes:
"Will it actually work with our system?"
It's the right question.
A voice agent that can't see your schedule or drop an appointment where your team expects it isn't automation — it's just another voicemail with a friendlier voice.
The whole value of the technology depends on it plugging into the software your front desk already lives in.
So let's answer it directly.
This is the list of EHR and practice-management systems Dezy It's voice agent, DIVA 360, works with — and what "works with" really means once the phones start ringing.
Why the integration is the whole ballgame
A voice agent bolted on with no connection to your EHR can answer a call and sound pleasant, but then what?
Someone still has to re-key the appointment, chase the details, and reconcile it against the real schedule.
You've added a step, not removed one.
A properly integrated agent does the opposite. It:
Checks real-time availability
Books the appointment into the correct slot
Assigns the right provider and visit type
Captures intake information
Leaves your team with a clean handoff
The patient experiences one seamless conversation.
Your front desk experiences one less thing to fix.
That's the standard every DIVA integration is built to meet.
The EHRs Dezy It works with
EHR / PM System | Who runs it | Why it matters |
ModMed (EMA) | Dermatology, aesthetics, ophthalmology, orthopedics | The #1 dermatology-specific EHR and Dezy It's flagship integration. We're a ModMed Marketplace partner. |
DrChrono | Independent & specialty practices | Cloud, mobile-first EHR common in growing single- and multi-provider clinics. |
Cerbo | Wellness, medspa, functional & cash-based | A modern EHR favored by aesthetic and wellness practices — a natural fit for DIVA's ICP. |
Nextech | Dermatology, plastic surgery, aesthetics, ophthalmology | Purpose-built for high-volume aesthetic and specialty practices. |
eClinicalWorks | Multi-specialty ambulatory groups | One of the most widely used ambulatory EHRs in the country. |
Epic | Large health systems & hospital-affiliated groups | The enterprise standard for practices that live inside a bigger system. |
And Yours (we work with every EHR out there*) The short version: whether you're a single-location medspa on Cerbo or a dermatology group on ModMed EMA, DIVA is designed to work with the system you already run.
ModMed is where we go deepest
Dermatology and aesthetics are Dezy It's home turf.
Most of that world runs on ModMed EMA, which is why it's our deepest integration.
As a ModMed Marketplace Partner, DIVA is designed to feel native inside a ModMed practice, routing:
Skin checks
Mohs follow-ups
Cosmetic consultations
...to the right providers and appointment slots.
If you're on ModMed, start with our dedicated guide:
→ Dezy It + ModMed AI Voice Agent
What "works with your EHR" means in practice
When DIVA is connected to your system, a single patient call becomes:
✅ Real-time availability
Checks your actual schedule before offering appointments.
No guessing.
No double-bookings.
✅ Direct appointment booking
Books into the correct:
Provider
Visit type
Time slot
Location
✅ Intake capture
Collects:
Reason for visit
Contact details
Basic history
So your staff doesn't have to ask everything again.
✅ Smart handoff
For anything clinical or complex,
DIVA transfers the call to your team with all relevant context already captured.
✅ Automated follow-through
After the booking, DIVA can automatically send:
Appointment reminders
Confirmations
Recall outreach
Voice & WhatsApp follow-ups
No rip-and-replace.
No second system.
Your EHR remains the source of truth.
DIVA simply makes sure the phone stops being the weak link.
What to look for in any voice AI integration
Whether you're evaluating Dezy It or another vendor, ask these questions before signing:
1. Does it book directly into our schedule?
Or does it simply take a message?
Only the first option actually removes work for your staff.
2. Can it understand visit types?
A skin check,
Mohs follow-up,
and filler consult
should never be treated the same.
3. How does it hand off to humans?
Fast transfers with complete context create a much better patient experience.
4. Is it HIPAA compliant?
Will the vendor sign a Business Associate Agreement (BAA)?
This is non-negotiable.
5. Can it scale with our practice?
Adding providers or locations shouldn't require another implementation project.
Don't see your EHR?
The six systems above are where DIVA works today, and the list keeps growing.
Even if your EHR isn't listed, DIVA can run alongside your existing phone system while a new integration is added.
Tell us what you're using.
We'll give you a straight answer.
Frequently Asked Questions
Do I have to switch EHRs to use Dezy It?
No.
DIVA works with the system you already run.
There's no rip-and-replace and no second platform for your staff to learn.
Which EHR gets the deepest integration?
ModMed EMA.
It's our flagship integration because dermatology and aesthetics are Dezy It's core focus.
Will DIVA write information back into our EHR?
Yes.
DIVA books appointments directly into your schedule while capturing intake information and call context, giving your team a clean handoff instead of manual re-entry.
What if our EHR isn't on the list?
Tell us what you use.
New integrations are added regularly, and DIVA can often work alongside your current phone system while integration is completed.
Curious whether DIVA fits your setup?
Book a 15-minute demo and we'll show DIVA working against your own:
Schedule
Providers
Visit types
Practice workflows
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